Frequently Asked Questions
How often is the bedding changed?
Bedding is changed weekly, during the Friday change-over. If you are staying longer than 7 days, we would expect that you would require fresh linen. Weleave the linen in the cottage for you to change it.
Are any of the properties more suitable for disabled access than others?
Long Cart Cottage is more suitable due to it being on a single level, therefore we like to try to keep this property for those needing more access.
Do the properties have Internet access?
All cottages have FREE Fibre WiFi.
Do you have any special offers?
We have regular special offers throughout the year, please contact us for further details.
We are arriving late how do we pick up our key?
Keys are accessed from a key safe, directly outside the cottage. We will provide you with the combination, so it doesn't matter if you arrive late.
Who do I contact if I have a problem
Please see the guest Information folder within your property, this will give you the numbers to contact depending on your problem.
Are pets allowed at any of the properties?
We accept one well-behaved dog in Low Croft Cottage,
Grey Croft & Homestead,
two in Granary Stone House and one in North Farm Retreat.
It is our aim to be mindful of all guests.
The gardens allowing pets are not enclosed.
As such, we ask the following:
1)
Dogs should be kept
on a lead at all times when on site.
If left outside, they should be tethered at one of the tethering
rings.
2)
When using the
private path to the dunes or to Embleton, please ensure that dogs are
kept on a lead until they are through the gates and into the corn
fields. Please put dogs on
the lead if there are animals (particularly ponies) or children nearby.
3)
Dogs should not be
left to bark.
4)
Dogs should not
cause a nuisance to other guests or the owner of North Farm Cottages.
5)
All dog mess should
be cleared up immediately, wrapped and placed in the dustbin. Ideally,
dog owners will take their dogs for an early-morning walk off site to
let the dogs go to the toilet.
Nappy sacks are normally provided in the pet cupboard for this
purpose.
6) Dogs should be kept downstairs and not be allowed upstairs, and should not be allowed on furniture or in carpetted rooms.
7)
Dogs should not be
left unattended in the cottage.
If any of the other guests are bothered by the pets, in the first
instance we will discuss any problem with you, but we do reserve the
right in extreme circumstances to ask you and the pet/s to leave.
In this situation, you would not be entitled to any refund on the
balance of monies paid to us by you.
What local facilities are there?
The nearest Post Office is in Embleton Village, along with 2 local grocery shops (Grieves Garage and Londis shop), pubs and telephone box. with a wider choice of take-aways and shops, including CO-OP, in Seahouses (approximately 5 miles from Embleton).
What public transport links serve Embleton?
The X18 Arriva bus service links Embleton with Newcastle, Alnwick or Berwick. The nearest railway station is located at Alnmouth approx 7 miles away.
Is the Swimming Pool available for all guests to use?
The pool at North Farm Cottages is available for all our guests. It does however work on a rota system, which allows guests private access several times during their stay. (Please see the Swimming Pool section for rules and further details.
